‌Effective Date: September 2, 2026‌

Welcome to the privacy policy of SPECTRUM BRANDS DE MEXICO SA DE CV. We operate our e-commerce platform accessible via www.spectrumbrandsmex.com, a dedicated online destination that curates no-fuss daily small household items designed for real home use, with reliable quality at fair, approachable prices. At SPECTRUM BRANDS, we prioritize the trust of every customer who browses our collection, places an order, or engages with our platform, and this policy is crafted to transparently explain how we collect, use, share, and protect your personal information when you interact with our website and our services. This policy applies to all visitors, registered users, and customers of our platform, and we encourage you to read it thoroughly to understand our practices regarding your personal data.

1. Introduction and Scope

This Privacy Policy governs all personal information processing activities conducted by SPECTRUM BRANDS DE MEXICO SA DE CV in connection with your use of our website, your purchases of our gentle daily home essentials, your submissions of inquiries to our customer support team, and your participation in any of our platform features including browsing product pages, checking order status, reviewing past purchases, or engaging with our FAQ and testimonial sections. We are a team of daily life enthusiasts who built this store to address the gap in the market for fairly priced, durable, simply designed household goods, and your privacy is a core part of the reliable, respectful experience we promise to every user. By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms outlined in this policy. If you do not agree with any part of this policy, please refrain from using our platform and services.

Our official contact details for all privacy-related communications are as follows:

• Full Entity Name: SPECTRUM BRANDS DE MEXICO SA DE CV
• Physical Office Address: Avenida 1° de Mayo No. 120, Piso 7, Oficina 702, Col. San Andrés Atoto, Naucalpan de Juárez, Estado de México, C.P. 53500, Mexico
• Contact Telephone Number: +52 (55) 5359 0856
• Official Contact Email: vexil@spectrumbrandsmex.com
• Operating Hours for Privacy-Related Inquiries: 9 AM – 5 PM, local time in the State of Mexico

2. Types of Information We Collect

We collect only the information that is necessary to deliver our e-commerce services to you, improve your shopping experience, and fulfill our legal and operational obligations. The categories of information we may gather include the following:

2.1 Information You Provide Directly to Us

This refers to any data you actively submit when interacting with our platform:

• ‌Account Registration Data‌: If you choose to create a user account on our website, we will collect your full name, valid email address, chosen account password, and optional contact telephone number. This information helps you save your shipping preferences, track orders easily, and access your purchase history without re-submitting details on every visit.
• ‌Order and Checkout Data‌: When you place an order for our no-fuss daily living essentials, we collect your full shipping name, detailed delivery address (including street, neighborhood, postal code, city, and region), contact telephone number, billing address (if different from your shipping address), and payment-related details. We do not store full sensitive payment card details on our own servers; all payment processing is handled through PCI DSS-compliant third-party payment processors to ensure maximum security for your financial information.
• ‌Customer Support and Inquiry Data‌: When you reach out to our support team with questions about orders, shipping, returns, product specifications (including inquiries related to BPA-free and food-safe certifications of our daily goods), or other concerns, we collect the content of your messages, the email or phone number you use to contact us, and any additional information you choose to share to help us resolve your request efficiently.
• ‌Testimonial and Feedback Data‌: If you choose to submit a testimonial about your experience with our products, we may collect your name, your optional social media handle if you elect to share it, your feedback content, and photos of the products you purchased that you choose to upload. All testimonials posted on our platform are displayed only after your explicit consent.
• ‌Newsletter and Marketing Preference Data‌: If you opt in to receive updates about our fresh arrivals, trending hot finds, exclusive promotions, and living tips, we collect your email address and your stated preferences for the type of content you wish to receive.

2.2 Automatically Collected Information

When you browse our www.spectrumbrandsmex.com website, we automatically collect certain technical information to help us maintain platform functionality, diagnose technical errors, and optimize your browsing experience:

• ‌Device and Technical Log Data‌: We record your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), unique device identifiers, the pages of our website you visit, the date and time of your visit, the time spent on each product page, the number of clicks, and other browsing activity statistics. This data helps us understand how users interact with our collection of daily goods, so we can improve our website navigation, display the products most relevant to you, and resolve any loading or functionality issues quickly.
• ‌Cookie and Similar Tracking Technologies‌: We use standard industry cookies on our website to remember your saved preferences, keep you logged in to your account during your session, retain items in your shopping cart as you browse different product categories, and analyze overall website traffic patterns. You can adjust your browser settings to refuse cookies at any time, though note that disabling cookies may limit certain features of our website, such as the ability to keep items in your cart across separate browsing sessions. We do not use third-party tracking cookies to collect your personal browsing activity across unrelated external websites.

3. How We Use Your Personal Information

All personal information we collect is used for lawful, transparent purposes that are directly related to operating our e-commerce platform and delivering the high-quality shopping experience we promise to our community of daily life enthusiasts. The core uses of your data include:

• ‌Order Fulfillment and Delivery Processing‌: We use your order information to process your payment, arrange shipment through our partnered logistics providers, deliver your purchased daily household items to your specified address, and send you the official tracking link via email as soon as your order leaves our fulfillment warehouse, so you can monitor the progress of your delivery easily. For standard shipping, which typically takes 3-7 working days depending on your local address, we use your contact details to notify you of any unexpected delivery delays, coordinate with couriers if no one is available to receive the package, and confirm successful delivery. We also use this data to support our policy of shipping to most valid PO box locations across all our service regions, ensuring we can route your order correctly even for PO box deliveries.
• ‌Customer Support and Request Resolution‌: We use your contact information and the details of your submitted inquiries to respond to your questions in a timely manner. For example, if you reach out within 2 hours of placing an order to request a modification before the order ships, we reference your account and order data to process that change quickly and accurately. We also use this information to handle return requests, verifying that your unopened unused items are eligible for our 30-day full product refund policy, and process your refund promptly according to our service terms.
• ‌Platform and Product Improvement‌: We analyze aggregated, anonymized browsing and purchase data to understand which of our no-fuss living essentials are most popular, identify gaps in our product collection, and test new website features to make your shopping experience smoother. As a team of daily life enthusiasts who test every product for real home use before adding it to our collection, we also use anonymized user feedback to refine existing product offerings, ensure all new arrivals align with the quiet, comfortable lifestyle our customers prefer, and maintain the reliable quality at fair price point that defines our brand.
• ‌Personalized Experience Delivery‌: With your explicit consent where required by applicable law, we use your browsing history and purchase patterns to make relevant product recommendations on our platform, suggest trending fan-fave living goods that match your interests, and tailor our promotional offers to align with the types of daily items you are most likely to use.
• ‌Legal Compliance and Security Protection‌: We use your personal information to verify user identities, prevent fraudulent transactions, detect and block unauthorized access to user accounts, comply with applicable tax laws, consumer protection regulations, and other legal requirements that apply to our operations in Mexico and our service regions. We also process this data to protect the safety of our platform, our customers, our staff, and the public, and enforce our website terms of service.
• ‌Non-Commercial Communications‌: We may send you service-related announcements that are not marketing in nature, such as updates to this Privacy Policy, notifications about temporary website maintenance, changes to our shipping schedules during peak periods, or important information about product safety recalls that apply to items you have purchased. These non-promotional messages are sent to all relevant users, and you cannot opt out of receiving them as they are critical to ensuring you can safely and correctly use our products and services.

4. Information Sharing and Disclosure

SPECTRUM BRANDS DE MEXICO SA DE CV never sells, rents, or leases your personal information to unaffiliated third parties for their own independent marketing purposes, without your explicit, separate written consent. We only share your data in the following limited, transparent circumstances that are necessary to operate our e-commerce services:

• ‌Trusted Service Provider Disclosure‌: We share necessary limited information with vetted, contract-bound third-party service providers who perform critical operational functions on our behalf. These providers include our PCI-compliant payment processing partners, national and international logistics and courier companies that deliver your orders, email service providers that send you order confirmations, tracking alerts, and (if you opted in) marketing newsletters, website hosting providers that keep our www.spectrumbrandsmex.com platform online and secure, and IT security vendors that help us protect our systems against cyberattacks. All these service providers are bound by strict data protection agreements that require them to safeguard your personal information, use it solely for the specific purposes we have contracted them to perform, and not retain, use, or disclose your data for any unrelated activities.
• ‌Business Transfer Scenarios‌: In the event of a merger, acquisition, full or partial sale of our company assets, or other corporate restructuring involving SPECTRUM BRANDS DE MEXICO SA DE CV, your personal information may be transferred to the succeeding entity as part of the transaction. We will require the new controlling entity to continue to abide by the terms of this Privacy Policy that protect your personal data, and we will notify all registered users via a prominent announcement on our website and email notification before any such transfer of your personal information takes place.
• ‌Legal Required Disclosures‌: We may disclose your personal information if we are required to do so by a valid court order, governmental regulatory request, legal subpoena, or other applicable legal process. We will also disclose your information when we reasonably determine that disclosure is necessary to protect our legal rights, investigate potential fraud, enforce our website Terms of Service, protect the safety of our users, our employees, or members of the public, or respond to an emergency situation that poses immediate risk of harm.
• ‌Consensual Disclosure‌: Other than the scenarios outlined above, we will only ever share your personal information with third parties if you have given us your explicit, informed consent for that specific disclosure. For example, if you request us to share your order information with a third-party gift recipient you have designated, we will only do so after confirming your explicit instruction.

5. Data Security Measures

We take the security of your personal information extremely seriously, and we implement robust, industry-standard administrative, technical, and physical security measures designed to protect your data from unauthorized access, accidental loss, alteration, destruction, or misuse. These security practices include:

• End-to-end 256-bit SSL encryption for all data transmitted between your browser and our www.spectrumbrandsmex.com website, ensuring that all personal and payment-related data you submit during checkout is unreadable to any unauthorized third party during transmission.
• Restricted role-based internal access to your personal information, where only our authorized customer support and order fulfillment staff who need the data to complete their job duties are granted access to your personal details, and all access attempts are logged and monitored continuously.
• Regular third-party security audits, vulnerability scanning, and system updates to our website hosting infrastructure, designed to identify and patch any potential security vulnerabilities before they can be exploited.
• Strict internal data retention policies that ensure we only keep your personal information for as long as it is necessary to fulfill the original purpose for which it was collected, including completing your order, resolving any post-order disputes or return requests, and complying with mandatory legal record-keeping requirements under applicable Mexican commercial and tax laws. Once your data is no longer required for these purposes, we securely anonymize or permanently delete it in a manner that prevents any future reconstruction or identification of your personal identity.

While we go to great lengths to protect your personal information, no data transmission or electronic storage system can be guaranteed to be 100% invulnerable. In the event that we detect a personal data security breach that poses a significant risk to your rights and freedoms, we will notify you and the relevant Mexican data protection regulatory authority without undue delay, in full compliance with all applicable data protection laws.

6. Your Rights Over Your Personal Information

Under applicable data protection regulations, and as a commitment to full transparency with our customers, you hold a set of clear, enforceable rights over the personal information we hold about you:

• ‌Right of Access‌: You can at any time submit a request to receive a full copy of all personal information we have collected and stored related to you, at no additional cost for your first access request in any 12-month period.
• ‌Right to Rectification‌: If you notice that any of your personal information stored on our platform is inaccurate, outdated, or incomplete (such as an old shipping address or incorrect contact number), you can request us to correct that information immediately. You can also update most of these details directly in the settings panel of your user account on our website.
• ‌Right to Erasure‌: You may request that we permanently delete all of your personal information from our active systems and backups, subject to a small number of permitted exceptions. We will honor your request unless we are required to retain certain limited data to comply with legal obligations, resolve ongoing pending transactions, or enforce our legal rights.
• ‌Right to Restriction of Processing‌: You have the right to request that we pause the processing of your personal information in specific scenarios, such as when you are verifying the accuracy of your data, when you object to our processing activities, or when our processing is no longer lawful but you do not wish for us to fully delete your data.
• ‌Right to Data Portability‌: You may request us to provide your personal order, account, and preference data in a structured, machine-readable, commonly used format, so that you can transfer this data to another e-commerce service provider if you choose to do so.
• ‌Right to Object to Marketing Communications‌: At any time, you can opt out of receiving our marketing emails and promotional updates. Every marketing email we send includes a clear one-click unsubscribe link at the bottom, or you can send us a message at our official email vexil@spectrumbrandsmex.com to request to be removed from all marketing distribution lists. Even after you opt out of marketing messages, we will still continue to send you critical service-related messages related to your active orders, return requests, or important product safety notifications.

To exercise any of these rights, you can submit a request to our dedicated data protection team via email at vexil@spectrumbrandsmex.com, via telephone at +52 (55) 5359 0856 during our 9 AM – 5 PM operating hours, or via physical post sent to our office address at Avenida 1° de Mayo No. 120, Piso 7, Oficina 702, Col. San Andrés Atoto, Naucalpan de Juárez, Estado de México, C.P. 53500, Mexico. We will respond to all valid, verifiable user requests within a maximum of 10 business days. To protect your account security, we may first request a small amount of additional information from you to verify your identity before processing your request for access, modification, or deletion of your personal data.

7. Children’s Privacy

Our e-commerce platform www.spectrumbrandsmex.com is a general audience website designed for adult users aged 18 years and older, and we do not knowingly collect personal information from children under the age of 13. All our daily household products are intended for use by adult consumers in standard home environments. If we ever discover that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will immediately delete that information from all our systems, permanent backups included. If you believe we may have collected data from a child under 13, please contact our support team immediately so we can take prompt corrective action.

8. Third-Party Links

Our website may occasionally include hyperlinks to external third-party websites, such as links to our partnered logistics provider tracking portals, social media profile pages, or external product review platforms. Please note that these third-party websites operate independently from our platform, and they have their own separate privacy policies, data collection practices, and terms of service that are not controlled or governed by this Privacy Policy. We strongly recommend that you review the privacy policy of every external website you visit after leaving our platform, as we bear no responsibility for the data processing activities of third-party sites.

9. Changes to This Privacy Policy

We may occasionally update and revise this Privacy Policy to reflect changes in our operational practices, new regulatory requirements, or new features that we introduce to our e-commerce platform. When we make material changes to this policy, we will update the “Effective Date” timestamp at the top of this page, post a prominent announcement on the homepage of www.spectrumbrandsmex.com, and send a notification email to all registered account holders to inform them of the upcoming changes at least 10 days before the revised policy goes into effect. Your continued use of our website and services after the effective date of the revised policy will constitute your acknowledgment and acceptance of the updated terms.

10. Contact Information for Privacy Inquiries

If you have any questions, comments, concerns, or complaints about this Privacy Policy, our data processing practices, or wish to exercise any of your data subject rights outlined in this document, you can reach our dedicated data protection team through any of the following channels:

• By Email: vexil@spectrumbrandsmex.com
• By Telephone: +52 (55) 5359 0856, available between 9 AM and 5 PM on all business days
• By Physical Post: SPECTRUM BRANDS DE MEXICO SA DE CV, Avenida 1° de Mayo No. 120, Piso 7, Oficina 702, Col. San Andrés Atoto, Naucalpan de Juárez, Estado de México, C.P. 53500, Mexico

We are committed to resolving all privacy-related inquiries fairly and promptly, and will make every effort to address any concerns you may have about the safety and handling of your personal information as a valued member of our SPECTRUM BRANDS community.